FAQ

Shipping policy

We are shipping worldwide from our warehouse in the southern parts of Sweden.

We ship worldwide.

We offer a free standard shipping on all orders over $45 USD.

You can find more specific information about the shipping fees at checkout.

We ship all orders from our warehouse in Sweden.

This means that orders with a destination outside of the EU may be subjects to duties & taxes to be paid by the recipient. 

Please check with your local post office if you have any further questions.

You can find the estimated shipping time at checkout after entering your shipping address.

If your order has not yet arrived and it is passed the shipping time for your shipping method (i.e. Standard shipping, 3-5 business days), please contact us below.

If you are still within the timeframe of your selected shipping method, please stay patient.

Returns and exchanges

Read about our return policy here.

If you for any reason are unsatisfied, you may return your item(s) within 30 days of delivery for a full refund of the purchase price. All returned items should be in their original condition. Shipping costs are not refundable.


If your product has any defects that are not caused by you, you have the right to get your item(s) exchanged for new a new one for free.

Please read our return policy for more information.

If you are for some reason unhappy with your item(s), you have the right to return your unused item(s) and get a full refund (excluding shipping costs).

All our products come with a Lifetime Warranty which covers all defects that are not caused by normal wear and tear. Contact us at help@page-anchor.com and we'll help you out!

Product questions

Our products are made using high-quality materials.

Yes, all products included in our gift bundles come individually packed. 

We do not support custom engravings at the time.

All Page Anchors are made of 316L stainless steel and ion-plated with precious metals such as gold, platinum and rose gold. You can find more info in the product descriptions.

Our anchors should work with any type of book, as long as it is thicker than a magazine!

No matter if you are using a journal, cookbook, pocket book or a large hardcover, Page Anchor will help it effortlessly stay open without hurting the spine.

Order issues

You can pay with your credit card, PayPal account or Apple Pay.

You will see "Enter coupon code" when you reach the checkout. Enter your code to instantly see your reduced price.

If the package you received contained the wrong item(s), please contact us using the button below and we will help you get it sorted. 

Simply contact us at help@page-anchor.com and we will help you replace it. To speed up the process, please include a clear photo of your damaged item.

Wholesale

Do you want to order more than 10x Page Anchors? Contact us at help@page-anchor.com

For order sizes below 10, please refer to our gift bundle products.

For order sizes above 10, please reach out to us at help@page-anchor.com

Any other questions?

Feel free to contact us at help@page-anchor.com and we will help you out.